FAQs

Delivery

How much will delivery cost?

Delivery to mainland UK costs

£7.99 for orders under £100

£14.99  for orders under £300

£20 for orders £300 and above.

 

Please contact Steve for more details on 0121 354 1019.

No Quibbles Guarantee

What is your 'no quibbles' guarantee?

We are proud of our service and the quality of our products so if you are not completely satisfied with your order, please contact us straight away (within 5 days of delivery) by phone 0121 354 1019 or email sales@robertchapmanpresentations.com and we will replace it free of charge. 

How can we improve our service to you? Please contact us to let us know.

Ordering

How long will it take to get my order?

We will work with you towards your Awards event date. We would like to offer you an excellent service so please order in advance.

How much does engraving cost?

The cost of engraving is included in the price of the award.

Can I order by phone?

Yes you can order by phone.

Please call Steve or Bob on 01213541019.

Returns

Can I return my order?

By paying attention to detail we aim to provide the best, personalised award for you. If by the remotest chance you are unhappy with your order we can re-do it for you.

Wording on Awards

What do I say on my Award?

We can help you with the wording on your award.